9:00 to 12:00 pm
Board Meeting North Room

3:00 to 5:30 pm

6:00 to 7:30 pm
Seminar Opening Reception

Carolina Hall

ALL education sessions in Cardinal Ballroom

7:00 to 8:00 am

Registration/Breakfast       South Room

8:00 to 8:20 am

Welcome and Program Introduction

Larry Holder NCHEA President




ELEVATE Your Skills and Workforce for the Future

By 2025, 75% of the global workforce will be Millennials and Generation Z. As next-generation employees and technology usher in a new age of work, the ways of working and leading in the past become liabilities.
The new age of work requires a new age of leading and working. Future-proof your organization and leadership skills. Ryan delivers innovative insights into what’s next for work and how organizations and professionals can find sustainable success in a disruptive world.
For organizations and leaders to succeed in the new world of work, a new approach to work and leadership is needed. An approach of listening, inclusion, agility, and coaching that can turn blind spots into opportunities.
Ryan shares how to unbound yourself from the assumptions and prevailing models that are likely holding your organization back. This program covers the emerging trends that are impacting the future of work and how leaders and organizations can adjust to capitalize on the trends.competitive advantage, according to Deloitte’s Global Human Capital Trends research. And 69 percent of executives rate diversity and inclusion an important issue (up from 59 percent in 2014).
Today’s leading organizations and forward-thinking leaders understand that diversity and inclusion is much more than a buzzword, it’s a business strategy capable of driving company performance, enhancing innovation, and engaging and retaining employees.
Inclusive leaders embrace, value, and provide a sense of belonging to all people. Inclusive leadership provides the competitive advantage necessary to outperform in today’s highly diverse and disruption-prone workplace and marketplace.

Lennon Peake, Elizabeth Keller, Lauren Schrumpf



10:00 AM

Lennon Peake, Lauren Schrumpf - Koffel Associates

Test Your Code Knowledge – An Interactive Q&A Discussion of Regulatory Codes

Understanding regulatory codes is essential  for proper maintenance of a health care facility.   Recent editions of  the codes have introduced new  requirements that can ease the difficulties of maintaining a facility,  if used properly.  Test your knowledge with a live code quiz on NFPA 101  and other codes/standards including an open discussion of questions  with a lower percentage of correct responses.

Koffel Associates, Inc. is an independent fire protection engineering and code consulting firm established in Maryland in 1986, specializing in a broad range of fire protection engineering design and code consulting services, locally, nationally and internationally.  

Lennon Peake, P.E.: Mr. Peake is a Director with Koffel Associates and has more than 15 years of experience as a fire protection engineer. He has a Bachelor’s in and a Master’s degree in Fire Protection Engineering and a Bachelor’s in Mechanical Engineering and is a registered Fire Protection Engineer in Maryland, California, Pennsylvania, and New York.  He is experienced in the application of government and national fire protection and life safety standards to existing and new facilities. His work experience includes plan review, survey, and analysis to evaluate compliance with NFPA 101®, Federal, and local building code criteria. He oversees many life safety assessment projects, in addition to managing a staff of ten engineers.

Lauren E. Schrumpf: Ms. Schrumpf has more than 5 years of experience as a fire protection engineer with a B.S. in Fire Protection Engineering from the University of Maryland.  She is experienced in the application of government and national fire protection and life safety standards to existing and new facilities.  Ms. Schrumpf conducts fire protection engineering life safety assessment surveys and analysis to evaluate compliance with NFPA 101®, witnesses fire protection systems testing, plan review, and provides general building and fire code consulting.  She is a member of the Society of Fire Protection Engineers (SFPE), Women in Healthcare, National Fire Protection Association (NFPA), and is an Alternate Member of the NFPA 115 Laser Fire Protection Technical 



Thursday, March 14


Ray Ramos


Ray Ramos | Raymond Engineering
The presentation is a short historical review of the evolution of drones and associated technology; how they are being used by the government and private entities; issues associated with commercial operations for drones; and how the Healthcare community can use them to assist in the management of their facilities.

Mr. Raymond Ramos, PE, RRC is the president of Raymond Engineering which was founded in 1992. With offices located in Georgia, South Carolina, North Carolina Virginia, and Florida, his firm provides a wide variety of A/E services to public and private sector clients throughout the United States. Mr. Ramos has worked as a building envelope engineer since 1984 and has extensive experience in virtually every roofing/waterproofing system on the market. He is a registered engineer in the states of Georgia, Florida, South Carolina, Virginia, and North Carolina and carries the designation of Registered Roof Consultant through the Roof Consultants Institute (RCI, Inc.). Mr. Ramos is an active member in a number of organizations to include the Society of American Military Engineers, A4LE, American Society of Testing and Materials, International Building Code Council, and the Atlanta Area Boy Scout Council. He is a 1976 graduate of The Virginia Military Institute with a degree in Civil Engineering. Lastly, he served as an officer in the U.S. Army Corps of Engineers for 8 years, with tours of duty in the Republic of Korea; Ft. Bragg, North Carolina, and Charlotte, North Carolina. He is married to Margaret, has three children who work for Raymond, and has 5 grandchildren.





Affiliated Engineers, Inc. is a leading US-based multi-disciplinary consulting engineering firm that plans, designs, and delivers high performance engineered systems for technically complex building and utility infrastructure projects. AEI specializes in healthcare facility design. Building Design+Construction magazine ranks AEI in the top ten of US engineering firms overall. The firm emphasizes sustainability and environmental stewardship in our work as implicit priorities of high performance design.


BSA LifeStructures, a national, integrated design firm, creates inspired solutions that improve lives. BSA provides architecture, interior design, and planning services for spaces that support and enhance healing, learning, and discovery – facilities known as LifeStructures.  


“RMF Engineering, Inc. is a full-service mechanical, electrical, plumbing and fire protection engineering firm. RMF has been in existence for over 36 years, and has nearly 300 employees in 13 offices including North Carolina (2), South Carolina, Georgia, Virginia, Maryland (2), Pennsylvania (2), New York, Massachusetts, Florida and Ohio. RMF is routinely ranked as one of the top MEP firms in the country, and provides planning, design, engineering, commissioning and facility assessment services globally to clients, and leads the engineering industry in the development of new engineering production methods and technologies, including Building Information Modeling (BIM), carbon reduction strategies and in-depth assessment technologies.”SPONSORED BY

Hurricane Planning: WHEN to EVACUATE


Thursday, March 14

1:30 to 3:00 pm

Panel Discussion: Mitch Babb, Corey Roberts


The Healthcare Preparedness Coalitions facilitate coordination and communications across the healthcare spectrum to ensure the care and protection of all citizens and guest of North Carolina. The Healthcare Preparedness Coalition consists of four main pillars of support; Hospitals, Emergency Medical Services, Emergency Management, and Public Health. The Coalition encompasses an all-inclusive healthcare agency approach to ensure continuity of care.

This presentation will share with you the history of the Healthcare Preparedness Coalition and what our mission is. We will also discuss resources that area available to healthcare facilities in emergent and non-emergent times.

Corey Roberts is the Triad Regional Healthcare Preparedness Coordinator, Triad State Medical Assistance Team Manager, and the warehouse manager at the Triad Regional Healthcare Preparedness Center in Mocksville.  Corey holds a Bachelor’s of Science degree in Emergency and Disaster Management from Western Carolina University and Associate of Applied Science degrees in Emergency Preparedness and Fire Protection Technology from Forsyth Technical Community College. He has over twenty years of experience in the emergency services field serving from a Firefighter/ EMT to Operations Chief and most recently as the Emergency Services Director for Montgomery County, NC before coming to work for Wake Forest Baptist Medical Center and the Triad Healthcare Preparedness Coalition.  Along with many certifications Corey is credentialed as an Associate Emergency Manager with North Carolina Emergency Management.  He has responded to local, state and federal disasters to aid in the response and recovery efforts from Hurricanes, Floods, and Wildfires.

Mitch Babb, MBA/MHA, RN, is the Chief Operating  Officer of Duke Regional Hospital. Babb has a record of progressive  leadership, with more than 22 years of experience in business operations  and clinical management at academic medical centers and acute-care  community hospitals. Since 2009, he has held various responsibilities at  Duke Regional Hospital, from directing emergency and radiology services  to developing new processes for patient placement.
In his role,  Babb has responsibility for clinical and non-clinical operations,  business and strategic plan development, and regulatory compliance with  federal, state and independent agencies at Duke Regional  Hospital. Before joining Duke Regional Hospital, he was senior associate  for Platte City, Mo.-based consultancy Fitch & Associates, director  of Mobile Critical Care Services for WakeMed Health & Hospitals in  Raleigh, clinical operations director for Duke Life Flight in Durham and  assistant manager of Emergency Services for Nash Health Care in Rocky  Mount.
In 2013, Babb received the Medical Staff Award for  Excellence in Nursing Practice as part of Duke University Health  System’s Friends of Nursing awards program. He presented at the American  Nurse Credentialing Center’s 2012 National Magnet Conference about  transforming the nurse manager and nurse director roles, and about  reducing unnecessary hospital admissions through effective observation  patient management at the Observation Management Congress in 2014.  Babb served as a graduate school advisor for East Carolina University  from 2012 to 2013, as a member of Duke Medicine Global’s China and  Kazakhstan delegation from 2013 to 2016, and as executive champion of  Duke Regional Hospital’s March for Babies teams in 2016.
Babb  earned a bachelor of science degree in nursing from the University of  North Carolina at Chapel Hill and a joint master of business  administration/master of health administration degree from Pfeiffer  University. He is a licensed registered nurse as well as a member of the  American College of Healthcare Executives.

Hans Edwards B.S., EMT-P
Healthcare Preparedness Manager
Southeastern Healthcare Preparedness Region
Hans will bring a unique perspective to the panel as he was stuck on an island in Wilmington during the entire event and assisted evacuating hospitals and healthcare facilities during. 

ACOUSTICAL Challenges in Healthcare Facilities


Thursday, March 14

3:15 PM


Steve Thornburn | Thorburn Associates

This session will focus on the value of acoustics and the importance of privacy in the design of medical environments, including LEED for health care, HIPAA, FGI and HCAHPS.  How do healthcare codes, regulations, and  design guidelines impact the acoustical comfort of patients, their families, and building occupants - as well as medical professionals. Participants will learn how acoustics has a positive impact on the design of healthcare facilities, including hospitals and trauma centers, laboratories, and assistive living facilities. This session has been approved for one AIA HSW credit.

Steven J. Thorburn, PE, LEED-AP, CTS-D, CTS-I,  as a founder of Thorburn Associates, has been involved with over 3000 different projects.  He is a licensed Professional Engineer in 20 states, including North Carolina He practices acoustical engineering and audiovisual/technology system design including architectural acoustics, mechanical noise control, audiovisual, sound and control systems, video and teleconference systems, and security design  His dual degrees from Michigan Technological University in theater design and electrical engineering enable him to coordinate technical requirements involved in the construction bid process with practical issues required by the end-users.  With 32 years of experience, his projects have included university and college buildings, performing arts centers, recording facilities, entertainment facilities, presentation and conference facilities, government buildings, film and video studios, luxury hotels, libraries, churches, and medical facilities.   
Mr. Thorburn was responsible for developing the International Communications Industries Association’s Design Consultant’s Council.



Thursday, March 14
3:15 PM
Associate Forum | Vendor Symposium
Alex Harwell - NCHEA Associate Board Member

**ASSOCIATE FORUM Vendor Symposium
Best Practices in…
1.  Maximizing the value of your time and sponsorship dollars
2.  Strategies for becoming more involved
3.  Networking effectiveness
Associate Feedback
Open discussion where everyone involved will share…An area the NCHEA could improve AND An area where the NCHEA excels.



Friday,  March 15

8:00 AM

Michael D Roberts

Energy to Care


Friday,  March 15
8:30 AM to 9:00 AM

INSURANCE Point of View


Friday, March 15

9:00 AM

Lisa DeCarolis, Michael Sink and Ben Yoho


As healthcare facilities have grown in sophistication, so has their reliance on equipment, specialized environments, and computer systems. Fire safety and equipment breakdown precautions in hospitals and medical facilities are vital to protect patients, staff, visitors, and business operations. In this session, CNA will highlight key fire protection systems and building equipment common to the healthcare industry and review the functions, inspection, testing, and maintenance of these critical facility systems.

Michael Sink | CNA Equipment Breakdown Risk Control Specialist
Retired from the US Navy. Commissioned as a National Board Certified Boiler and Pressure Vessel Inspector since 1987. Certified to perform Jurisdictional inspections in North Carolina, Virginia and Tennessee. Employed by CNA since 1997.

Ben Yoho | Zone Property Specialist
Ben is the Zone Property Specialist (ZPS) for the South Zone, plus Kentucky and Indiana.  Ben provides technical consultations and solutions to underwriters, risk control staff and customers involving property deficiencies.  Ben’s responsibilities include; technical assistance with individual locations, property skill set development of risk control staff, property field training, report quality review  and property related special projects.
Ben joined CNA in September 2002 as a Risk Control Specialist.  Prior to joining CNA Ben worked at both IRM Insurance and FM Global as a Loss Control Specialist.  Ben has a total of 31 years of property risk control experience.

Lisa DeCarolis | CNA Risk Control Consulting Director
Lisa began career with CNA in 2011 and has accountability for North Carolina, South Carolina, Georgia, and Alabama. Lisa is responsible for determining risk acceptability for underwriting purposes, developing business solutions for CNA insureds, and educating both customers and agents on technical best practices.
Lisa holds the Certified Fire Protection Specialist (CFPS), UL Recognized Risk Engineer (RRE), and Commercial Lines Coverages Specialist (CFPS) designations. She has an BBA in Risk Management from the University of Georgia and a MBA from the University of Mississippi



Friday, March 15

10:15 AM